Thursday, December 26, 2019
Tips on When You Can Get Rid of Employees Without a PIP
Tips on When You Can Get Rid of Employees Without a PIPTips on When You Can Get Rid of Employees Without a PIPPerformance improvement plans (PIPs)are the gold standard of employee discipline. When you have a serious problem, you dont just fire the employee, you make a formal plan for his improvement, meet with the employee often, and hope to see improvement. If you dont see any improvement, then you fire the employee. It isnt required by law. In all states but Montana, employment is at-will. That means that you can fire an employee for any reason (as long as that reason isnt prohibited by law, like because of race, pregnancy, or disability) and that an employee can quit without warning for any reason. You can often do things that will encourage a two-week or mora bedrngnisice periodfrom an employee, but it isnt required by law. Unless your employees are under a contract of some sort (like a union situation), youdont have to do any sort of progressive discipline. But, most companies d ont skip discipline. They do employee improvement plans. They do a series of warning letters and notices. Employees expect it. The courts prefer to see it. And since turnover is expensive and maintaining goodwill among your other employees is important, it makes a lot of financial sense to try to fix problems rather than fire them. But are there any situations where you should just fire an employee without a long warning period? Yes. Absolutely. Here are a few of them. Getting Rid of Employees for Misconduct If you walk in on John and Jane behaving in an inappropriate way behind the file boxes, tell them to put their clothes back on and collect the rest of their rolleal items from their desks as today is their last day. You saw it yourself, no investigation is needed, and the behavior is severe enough that there is no need to hem and haw over it. If, instead, you catch John walking out to his car with a printer or Jane has a package of unpurchased cigarettes in her purse it is a lso time to fire the employee. Theft isnt something to ignore or allow - not even a little bit. You dont want an environment in which employees feel like they can steal from the company without consequences. Businesses lose millions of dollars per year to employee theft, and you dont want your business losses to add to those numbers. But what about a fight? This situation is more difficult to sort out. If Jane walks up and punches John in the face without provocation, its easy to say that Jane is fired. But when its less clear who started the fight, youll want to take the time to sort out the details rather than just firing both employees. Jane may have punched John in the face, but welches that because it was the 33rd time hed made a lewd comment to her? If both are fighting, is one acting in self-defense? Make sure you know the story before you fire anyone. And, gather statements from any witnesses if other employees saw the altercation. Suspension Without the Need for a PIP In several of the cases above, you might want to wait before firing the employee - suspend the employee while you investigate the circumstances. No, fighting is notsomething for which youd generally need to write a PIP, but you will want both people out of the workplace while you sort out who was responsible and determine a reasonable solution to the issue. While Jane shouldnt punch anyone, if John was making lewd comments to her, you dont want to fire Jane if shed reported the sexual harassment and the company hadnt put a stop to it. A court could well see this firing as retaliation. Suspensions are useful tools when determining fault in an issue. Often, you dont see the employee stealing - someone else does. You may get a customer complaint that an employee was unspeakably rude or that she violated HIPAA requirements and shared a patients diagnosis with a friend. You dont want to take these reports at face value. Customers are not always right (and frequently are wrong). A fello w employee may believe that something is the case, and she may be mistaken. Or, the reporting employee could just be a horrible vindictive person. You need to find out before you take action. Removing the accused employee from the workplace while you investigate, can help lower the arbeitszimmer tension while you work things out. And, if it turns out that John was stealing, you dont want him around anymore anyway. If you do your investigation and determine the employee was guilty of the wrongdoing, then you fire the employee. If you determine that the employee is innocent, then reinstate and pay the person for the suspension time. Its the right and fair thing to do. Be Cautious With Fast Firing Your Employees Even seemingly black and white cases often require a bit of caution. Why? Because you want to be fair across the board.You fire John for stealing a printer. That makes sense, right? But when you find out that four other employees have taken expensive equipment and other man agers were aware and nothing was done, youve just treated John unfairly. Sure, no one should steal a printer, but many businesses allow employees to use company equipment at home, or they turn a blind eye to a little bit of theft. (Who doesnt have at least of a couple of workplace pens end up in their home?) You want to make sure that the company policy is applied to everyone - entry level or executive. If you want more flexibility with executives, then make that the official policy Employees who are Grade 15 or higher can take company equipment home, with the understanding that they will return it when they leave the company. The key here is consistency and staying within policy guidelines. All managers need to handle matters with the same guidelines. An easy way to ensure this is to require HR approval on all terminations. With this requirement, a central group can say, No, you cant fire that employee because we have allowed this behavior in the past. Firing for Insubordinatio n Without Using a PIP When you have an employee who refuses to do what youve asked, you should fire that person on the spot. Right? Wrong? How about probably wrong? Why is the employee refusing? Is your request reasonable? Is the employee properly trained? Will this put their hours into overtime, which youve repeatedly told them not to work? Does the employee not understand the scope of his job? Should you provide the employee with more background information? You need to consider all of these issues before you fire an employee. A one-time case of insubordination is an excellent time to put an employee on a performance improvement planso that the employee understands that he needs to do as the boss directs. You might be surprised how many people dont understand quite how the working world works. Remember, just because you can fire someone without going through a lengthy performance improvement plan process doesnt mean you should. PIPs are still the gold standard for employee discip line. You need to use them whenever possible in order to help an employee improve behavior and performance. Firing is the last resort, not a first option. - Suzanne Lucas is a freelance writer who spent 10 years in corporate human resources, where she hired, fired, managed the numbers, and double-checked with the lawyers.
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